Booking Procedure - Park Tickets FAQ

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Booking Procedure

Why should I book with you?

We are an authorized ticket reseller

You can book with confidence knowing your order is safe and you will receive the tickets you order. Please see our forum where thousands of our regular customers participate and can give you peace of mind if you have any questions about us.

We have some of the very best prices available.

They are genuine tickets, not vouchers.

Our customer service is second to none.

No timeshare presentations to attend.

No hidden fees

What methods of payment do you accept?
We accept Visa or MasterCard. This includes the used of Visa Delta debit cards. We do not take Switch or American Express.
Are there any credit card charges?

We do not charge for using credit/debit cards, if a ticket is listed at $100 then we will only charge $100 to your card, plus shipping if chosen. We do not add any other fees.

How much is the delivery charge?

For delivery to the UK the charge is $10. Note – this is a one-off delivery charge regardless of the size of your order, NOT per ticket.

If you opt to collect your tickets from the ticket office in Kissimmee then there is no charge.

See this page for full details about delivery options.

How do you calculate the UK Sterling price of the tickets?
All our prices are quoted in US Dollars and this is the exact total amount you will pay. We give UK Pounds Sterling price based on the current exchange rate which we update daily (or more frequently if necessary). It is ultimately your credit card company, not us, that does the currency conversion to Pounds.
What happens if I lose the tickets prior to using them?
We recommend you photocopy the back of the tickets as soon as you get them. Make sure in particular you have a note of each of the ticket numbers. If you have done the above, then guest relations at the parks may be able to help you.
Hotel or Vacation Home / Villa Delivery
This is a very reliable service. Once your order is processed we send you a contact number. You will call this number 'on the day' you require delivery (anytime betwen 8.00am and 4.00pm) and one of our drivers will hand deliver the tickets to you. Most locations will be within 60 minutes, some may take a little longer. The card holder, credit card and ID must be present.
We can only refund tickets that have not left our possession. There is a $25.00 or 10% (fee for cancellation of orders that have been charged. If we have shipped your tickets we are unable to refund at all.
When is payment taken?
Payment is taken at point of sale.
Delivery Times
Delivery times are as stated. UK - 12 -16 working days - tickets may arrive sooner but we cannot guarantee this. Dispatch is anything up to 9 working days and has no bering on delivery time. USA - 2-3 working days

Question not answered?

If you have a question that is not answered here, simply email us with the details and we'll get right back to you.