Park Tickets - Frequently Asked Questions

Please use this section of the site before calling us with any questions you may have as we've tried to address as many common questions as possible here.

The questions have been split into sections. Simply choose the section you are interested in from the list below and you will be presented with a list of common questions and answers.

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  • How can I contact Park Tickets?
  • Where is your company based?
  • Is it safe to book over the internet?
  • Where is your office located?
  • How can we find out more about your company?
  • Why do you charge in Dollars?
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  • Why should I book with you?
  • What methods of payment do you accept?
  • Are there any credit card charges?
  • How much is the delivery charge?
  • How do you calculate the UK Sterling price of the tickets?
  • What happens if I lose the tickets prior to using them?
  • Hotel or Vacation Home / Villa Delivery
  • CANCELLATION/REFUNDS
  • When is payment taken?
  • Delivery Times
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  • Is Fastpass included?
  • Can I leave the park with a no hopping ticket?
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  • What ages do children's tickets apply?
  • At what age do adult ticket's apply?
  • Do you sell tickets for Discovery Cove?
  • Do you send tickets or vouchers?
  • What is bioscan and photo ID
  • Busch Gardens Transport
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